Energy Access Stakeholder Workshop in Maputo

Background

In March 2021, energypedia received a grant from the Green People’s Energy for Africa, Mozambique to promote knowledge exchange and sharing among the renewable energy experts in Mozambique. To achieve this goal, the energypedia team has been working virtually with the RE community and have developed a centralised knowledge platform called Mozambique Off-grid Knowledge Hub as well as many webinars and deep dives focused on networking and information exchange. During our engagement with the off-grid energy community, we identified a need to provide a neutral space to bring together the private sector for discussing the current key challenges and opportunities.

Against this background, the energypedia team planned a visit to Maputo, Mozambique in November 2022 to organise a workshop for the off-grid energy sector: The Energy Acces Stakeholder Workshop

Stakeholder Workshop

Energypedia together with our partner, AMER organised an in-person event for the energy access sector in Mozambique. This event aimed to bring the off-grid energy sector together to discuss on key issues and opportunities. Unlike other events, this event was community driven i.e. a pre-event was held to bring the community together in an online meeting held the 1^st of November 2022, where they had the possibility to share their views on the needs of the sector and propose the topics to be discussed during the in-person event.

The Energy Access Stakeholder Workshop, held the 8th of November 2022, had in total 27 private sector representatives (from both solar technologies and clean cooking), who were divided into three working groups to discuss on productive use of energy, end-user financial mechanisms, and strategies to reaching last-mile consumers. These topics were selected based on the survey results from past webinars held by energypedia and the guiding questions were reviewed by the participants during the online meeting the 1st of November.

The Stakeholer Workshop kicked off with welcome remarks from energypedia, AMER and GBE. It was then followed by a short presentation from energypedia on the current market landscape for the solar and clean cooking sectors. The aim of the presentation was to provide up-to-date information and a common understand of the two sectors as we had audience from both of them.  Energypedia also showcased the Mozambique Off-grid Knowledge Hub and how the participants could contribute to the hub. Examples of case studies from different companies were shared to encourage other companies to share theirs and join the hub. During the second part of the workshop, the audience was divided into three working groups to discuss the three topics. At the end of the roundtable sessions, the representative of each round table presented the results to the whole audience.

This article presents a summary of the topics discussed in each roundtable.

Round Table 1: Productive use of energy in Mozambique

Moderation:

Ruben Morgado

Discussion:

Abuchamo Dário Maputo – GetInvest (Finaciador)

Samson Jangaia – Sun Power (Fornecedor e Instalador)

Edvânia Ana Paulino D'Uamba – Logos Industrias (Fornecedor e Instalador)

Leusio Maungue – GIZ (Financiador)

João Paulo Zimba – Burn (Produtor de fogão Melhorado)

Charle Wilkinson – Arc Power (projectista e implementador)

Joaquim Magalhães – Arc Power (projectista e implementador)

Cedrick Lemarie – Epilson Solar (Desenvolvedor)

Miguel Sottomayor – Membro de Regressão da AMER e consultor em Electrificação Rural

Ana Dionência Munguambe – Energypedia

What comes to mind when you hear “Productive use of energy”?

• Self-consumption
• Scaling benefits from individual to groups
• Generation of money
• User profile and production
• Creating jobs
• Value chain
• Distribution of wealth
• Today vs tomorrow
• Production vs Consumption

Benefits:

• Community development
• More oportunities for businesses and employment
• Financial equality - equal financial return for the community

Challenges:

• Dependence on subsidies for financing
• Limited capacity leads to a slow return of investment
• Technological distinction - different definitions for "productive use"
• More knowledge / capacity building needed:
  • Technical
  • Entrepreneurial
  • Sharing information on what technologies are currently in existence
  • Outreach of opportunities in the field

• Technical quality assurance

• A more specific regulatory framework

Recommendations:

• Promoting knowledge and capacity building
• Promoting PPP instead of PUE to benefit communities over individuals
• Defining what PUE is in a national context

Round Table 2: End-user financing mechanisms

Moderation:

Erik Laborda

Discussion:

Taira Otédia Pene - FDC

Armando Mate - Platina

Luzerio Tivone - Syrex Sistemas

Micas Noa Cumbana - Mozcarbon

Israel Pernambuco - Agricoa COOP

Wambene Cavele - Solarworks!

Tevine Gregorio Eugenio - energypedia

What are the fiancing options offered by your company?

1. PAYGO, arrears (delayed payments) – high end segment
2. Flat-rate services , hybrid systems (Platina), no disconnection, financing through banks/micro-financing, mobile payment
3. AGRECOA: (Fogoes melhorados)

1. PAYGO - client pays as they can, if they get delayed the duration of their contract is prolonged
2. arrears - delayed payments. This payment system is suited for clients that are more able to pay
3. flat-rate services - present in cookstove businesses
4. mobile payment combined with call center services - present in SHS
5. Productive use systems come at higher prices for clients. It is suggested that donors focus on covering these costs for clients so they can pay cash at a low subsidized price.
6. Offer incentives to clients:
   • RBF
   • Carbon Credits

Cliente paga cash a um preco reduzido – SUBSIDIO DE DOADORES

1. Mozcarbon:

a.     Prestacóes mensais:

• 3 zona urbana
• 6-12 zona rural

b.     Creditos de carbono:

c.     Adiantam 2 incentivos no cliente

• RBF
• Carbon Credits

d.     Practica Foundation:

• Incentivo para empresas no uso de bombas solares que pasa para o usuario

What are the challenges that companies face regarding financing options?

2.     Desafios que as empresas tem com opcao de financiamento

1. Default payment

• Default, gestao da carteira do cliente, PAYGO à gestao do credito
• Custos de transccao, infraestructura
• Custo elevado do sistema para sistema hibridos, uso produtivo e domestico
• Capacidade de gestao dos emprestimos
• Gran dependencia dos incentivos dos doadores
• Vandalizacao equipamentos, roubos
• Desvio de valores a nivel interno
• Falta de conhecimento dos metodos de pagamento do cliente
• Falta de accesos a o movil money (cobertura)
• Mismatch entre opreco do produto e a capacidade de pagamento do cliente

3.     Recomendacoes

• Modelo único de pagamento
• Melhora a gestao interna da empresa
• Training para os agentes
• Eduacacao aos clientes
• Pagamentos
• Contrato
• Produto
• Envolver aos bancos e donadores

ENGIE, MOZCARBON, AGRECOA, PRATICA FOUNDATION, PLATINA Ltd, DYNAMMIS and FAZER.

1.     What are you selling and how do people pay for it? What kind of financing does your company offer? E.g. PAYGO, instalment, cash, etc.

Solar Home System, Solar system for irrigation and for productive use in general, Improved cook stove for charcoal as well as for firewood.

The kind of financing options are:

ENGIE-PAYGO, ARREARS (High end segment); PLATINA Ltd- fixed installments, financing through bank and microfinance; AGRECOA-Cash-direct discounts, Subvention from donors such as FAZER; MOZCARBON-Monthly installments, 3 in urban areas and 6-12 in rural areas, Carbon Credit, they advance two customer incentives (RBF and Carbon Credits); PRATICA FOUNDATION-Subsidy to companies who distribute solar pumping to the end user. (direct aid, installment, RBF, CovidPlus, cash)

2.     Why do you offer this financing or what are your common challenges with this financing option? Do you have recommendations?

Default; Customer portfolio management; PAYGO Transaction’s costs, Infrastructures’ cost, High cost for domestic and productive use (Hybrid systems); Loan management capacity; Degree of dependence on donor incentives; Vandalization of equipment and theft; Deviation of values internally; Lack of knowledge of customer payment methods; Lack of access/coverage to mobile money; Mismatch between product price and customer’s ability to pay/Purchase power;

3.     What would be an ideal financing option in your opinion?

Due to the lack of customer ability to pay the products, and as well the risks that the companies take while trying to sell their products, it is a mutual opinion that the bank should be involved in as a kind of an Insurer, and then of course the ideal financing option would be that in which Donors, Bank and the Companies are involved, because working at 3 earns more. And for certain particular cases such as for PLATINA Ltd the Microfinance would be an option either.

4.     What are the common challenges faced in terms of repayment, loT, asset theft, etc.?

The common challenges happen when the agents go to the field to collect the rest of money and come back and say they don’t have any manner to pay, whereas they have paid already, deviating money. Almost all companies in this tables agreed with this statement.

5.     Do you have any recommendation on how to overcome these challenges?

Some of the key recommendation that we agree are as follows:

ü Universal/Single payment model;

ü Improve the company’s internal management;

ü Training for agents;

ü Customer Education: Payments, Contract, Product

ü Make some agents as Mpesa, E-mola agents or other entity of Mobile money;

ü Involve Banks and Donors

Round Table 3: Strategies to reaching end-users

Moderation:

Xan García

Discussion:

Florencia Saide - Sogepal

Aime Sozinho – Sun Power Engineering

Aldina Sindique – Carbonsink

Gervasio Mavengue – GIZ

Jeppe Lorenzen – Blue Zone

Sofia Nazareth – Ignite

Sheila Bila – AMER

Azeite Chaleca – Engie Energy Access

Stela Miambo – energypedia

Charles Nhalungo – energypedia

Sale strategies:

• Commissioned salesforce (sellers and promoters)
• Out-of-shop sales through internal distribution networks (Ignite/Sogepal)
• Customer lines in cities and rural areas
• Cooperation with local authorities to promote products
• Web page and social media to search for projects
• Wholesalers:  consignment/commission

Marketing:

• Door-to-door vendors
• Road shows are not very common, due to high costs
• Community radio / national radio
• Mantaining a customer line (existing clients)
• Demonstrations in communities (Carbonsink)
• Participation in trade fairs
• Social network/ Social media (Sunpower)

Post-sales:

• Warrantees – technical assistance
• Call-centers – decentralized (Ignite)
• E-waste (Ignite exports damaged systems)

Challenges and opportunities for improvement:

• Wholesalers:  consignment/commission at high risk, high expenses
• Repossession: re-sales are not subsidized – support is needed from organisations
• Keeping contact with customers
• Dealing with e-waste
• Theft
• Payment methods
• Client profiles